Refund & Return Policy

Last Updated: February 3, 2026

At Mornglow, we stand behind the quality and craftsmanship of our Smart Rings. We want you to feel confident in your purchase, which is why we offer a straightforward 30-day guarantee.

1. The 30-Day "Arrival & Quality" Guarantee

We take immense pride in our quality control. However, in very rare cases, a device may experience a technical fault or damage during transit.

• Dead on Arrival (DOA) or Faulty: If your Smart Ring is non-functional or "spoilt" upon arrival, or if it develops a hardware fault within the first 30 days of delivery, we will send you a brand-new replacement immediately at no extra cost to you.

• Proof of Issue: To trigger an immediate replacement, simply email a photo or short video of the issue to support@mornglow.site.

3. Sizing Exchanges

Since a perfect fit is essential for smart technology:

• If you ordered the wrong size, we offer a one-time size exchange.

• The ring must be returned in its original condition before the new size is dispatched.

Please make sure you use the sizing guide

5. How to Start a Claim

To initiate a replacement or return, please follow these steps:

1. Contact us at support@mornglow.site. better use the chat icon or the contact us page

2. Include your Order Number and a brief description of the situation.

3. Our team will respond within 24 hours with instructions on how to proceed.